Privacy Policy

Who we are

Our website address is: https://www.CannDelta.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information is never shared outside of our organization.

The Privacy Act

The Privacy Act (the “Act”) relates to a person’s right to access and correct personal information that CannDelta Inc. (“CannDelta”) holds about them. The Act also applies to CannDelta’s collection, use and disclosure of personal information in the course of providing services such as:

• Contact Information (names, addresses, phone numbers, etc.)
• Confidential business information
• Payment details

TERMS AND CONDITIONS

Privacy Policy

Please review the Privacy Policy below, and if you have any questions, please contact us at privacy@CannDelta.com.

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CannDelta Inc. and its divisions, affiliates and subsidiaries as applicable (hereinafter “CannDelta” or “we”/”us”/“our”) respect the privacy and the integrity of any Personal or Confidential Information that You provide in the use of our Website, and for us to provide professional consulting services, and applicable intellectual property (“CannDelta Services”). This Privacy Policy explains our policy regarding the collection, use, and disclosure of Personal or Confidential or Confidential Information.

A link to our Website Privacy Policy is provided on the home page of our Website and is accessible at https://CannDelta.com/privacy-policy. This Privacy Policy will be continuously assessed against new technologies, business practices and our client’s needs. As we update, expand and diversify our products and services, this Privacy Policy may evolve. Please check this Privacy Policy from time to time for updates by checking the date of the “Last Update” at the bottom of this page. We will take reasonable measures to notify You of material changes to this Privacy Policy by posting this on our home page or otherwise notifying You. You acknowledge and agree that Your access of our Website and Your use of CannDelta’s Services following any posted changes to the Privacy Policy indicate Your acceptance of such changes.

We also encourage You to review the Schedule A – General Terms and Conditions (the “General Terms and Conditions”), the agreement between You and CannDelta that governs Your use of our Website, as well as provides the terms and conditions under which CannDelta provides, and You may access and use, CannDelta’s Services, and intellectual property as assigned to You. The Privacy Policy is incorporated into and made a part of the General Terms of Service.

Application of This Policy

At CannDelta, we are committed to protecting the privacy of our clients, which is why we do not sell or rent any Personal or Confidential Information (as defined in ‘What is Personal or Confidential Information’) regarding our clients to any third party. We hope this Privacy Policy will answer Your questions regarding how we treat Personal or Confidential Information gathered from visitors to our Website and clients of CannDelta’s Services.

What is Personal or Confidential Information

For the purposes of this Privacy Policy, “Personal or Confidential Information” means information that identifies a particular living individual or can be used to identify Confidential Information about a company, business, or entity. This includes but is not limited to names, addresses, e-mail addresses, country of residence, as well as other information. Personal or Confidential Information does not include business contact information. Personal or Confidential Information also does not include “aggregate” information or de-identified information.

Consent

You acknowledge and agree that by accessing our Website, communicating with us or using CannDelta’s Services more generally, You fully understand, accept, and voluntarily consent to the collection, use, retention and disclosure of Personal or Confidential Information in accordance with this Privacy Policy. It is always Your choice whether or not You provide us with Your Personal or Confidential Information; however, a decision to withhold Personal or Confidential Information may restrict or prevent us from providing You with a particular product or service including access to any subscriber features of CannDelta’s Services. We will only collect, use, and disclose Your Personal or Confidential Information in accordance with this Privacy Policy, except where otherwise permitted or required by applicable law or regulatory requirements.

Collection of Personal or Confidential Information

If inquiring about CannDelta’s services or upon engagement of CannDelta, You will be required to provide basic information (“Account Information”) to establish an account (“Account”), including:

• First/Last Name
• Email address
• Mobile telephone number
• Company Name
• Title/Position
• Mailing Address
• Billing Address
• Site Address (as applicable)

CannDelta will retain Account Information and associate it with Your Account. 

In addition, to make a payment for services (e.g., access to intellectual property such as technical documents), CannDelta will require that You provide payment information such as credit card numbers and billing addresses.  Credit card information, including the card number, expiry date and security code, is securely passed directly to payment processors over a secure socket layer (see the section entitled “Payment Processor” below). Credit card data entered by Clients is not retained by CannDelta in any form.

Use of Your Personal or Confidential Information

You acknowledge that CannDelta may use Personal or Confidential Information that You consent to disclose to us to:

• Allow You to purchase services;
• To provide CannDelta Services to You and Your company;
• Assist us in creating, improving, or providing services that is relevant to You; and
• Provide You with information about new services, newsletters, informative emails, surveys, and research on future service offering ideas or improvements (and, by using CannDelta’s Services, You give Your consent to receive such information).

Disclosure of Your Personal or Confidential Information

CannDelta will not sell or rent Your Personal or Confidential Information to any other party and will only use and disclose Your Personal or Confidential Information for the purposes for which it was collected as described in this Privacy Policy.

You agree that CannDelta may disclose Your Personal or Confidential Information in the circumstances set out below:

• If You are a client, CannDelta may disclose Your Personal or Confidential Information to other people at Your company, under reasonable circumstances.
• CannDelta may share Your Personal or Confidential Information with service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, collect debts, provide data storage, host websites, and conduct audits, etc. Those companies will be permitted to obtain only the Personal or Confidential Information they need only as necessary to provide services to us. Each company is bound by agreement or obligations with CannDelta to implement and maintain reasonable security procedures and practices in order to use and disclose Your Personal or Confidential Information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless You consent otherwise. These service providers are located in Canada and the United States, as a result, Your Personal or Confidential Information may be stored, processed or transferred into or out of these countries. We take all reasonable measures and precautions to protect Your Personal or Confidential Information when it is being handled by our service providers. If You wish to obtain more information on our use of service providers and our policies and practices regarding such service providers, please contact us at privacy@CannDelta.com.
• CannDelta may also disclose Account Information to the administration of any company (at which You are an employee, executive, or board member) for administrative purposes.
• CannDelta may also disclose Personal or Confidential Information to third parties in connection with a corporate re-organization, merger or amalgamation, or the sale of all or substantially all of our assets, provided that, where appropriate, any party to whom the information is disclosed is bound by agreements or obligations, and required to use or disclose Your Personal or Confidential Information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless You consent otherwise; or
• CannDelta may be required or permitted by law to disclose Personal or Confidential Information without Your consent in the event of emergency situations or when required by law, government, valid legal process, or other legal authority.

How to Opt-Out / Withdraw Consent

You can withdraw Your consent for the use of Your Personal or Confidential Information at any time by requesting the deletion of Your Account or by providing written notice to us of that withdrawal.  However, You acknowledge that CannDelta may retain information as described in the “Retention of Personal or Confidential Information” below. You can also review and update Your Personal or Confidential Information yourself through the Client features in Your account (see further Access to Your Personal or Confidential Information).

If You opted-in to receive marketing communications but at any time You do not wish to continue receiving marketing communications, You may do so in the following ways:

• Follow the “unsubscribe” instructions included within the e-mail communication; or
• Email support@CannDelta.com with subject line: Email Unsubscribe

Please keep in mind that, even if You choose not to receive marketing communications, You cannot opt-out of receiving transactional or account communications related to services or products that You have requested (e.g. purchase confirmation e-mails and receipts) or important updates from us from time to time relating to CannDelta’s Services or updates to the legal terms that govern Your use of CannDelta’s Services.  

Retention of Personal or Confidential Information

CannDelta maintains information about You for as long as we provide services to You, and for as long as it remains necessary for identified purposes or as required by law or contract which may extend beyond the termination of our relationship with You.

We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as auditing, account recovery, or if required by applicable federal, provincial, and state laws or by contract with Your company or a third party. All retained Personal or Confidential Information will remain subject to the terms of this Privacy Policy.  If You request that Your Personal or Confidential Information be removed from our databases, it may not be possible to completely delete all Your Personal or Confidential Information due to technological and legal constraints. However, we will take such steps as are reasonable to destroy the information or to ensure that the information is de‑identified.

Safeguards We Have in Place

CannDelta stores and processes Your Personal or Confidential Information on our servers in Canada and the United States. Accordingly, Your data may be available to government bodies or their agencies in those jurisdictions under a lawful order, irrespective of the safeguards we have put in place for the protection of Your Personal or Confidential Information. 

CannDelta employs reasonable administrative, physical, and technical measures to ensure that Your Personal or Confidential Information is secure. In addition, our dedicated team of information technology professionals works to maintain data accuracy and prevent unauthorized access to sensitive information. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of Your Personal or Confidential Information. The Internet is not a secure medium and You acknowledge and agree that the privacy of Your email communication and Personal or Confidential Information can never be guaranteed as any email communication may be lost, intercepted or altered. By using our Website or providing Personal or Confidential Information to us through any means, You agree that we can communicate with You electronically regarding security, privacy, and administrative issues relating to Your use of CannDelta’s Services.

Access to Your Personal or Confidential Information

You are responsible for updating and maintaining the truth and accuracy of the Personal or Confidential Information You provide to us relating to Your Account. If You want to update the Personal or Confidential Information You have provided to us, You should do so by emailing: privacy@CannDelta.com..

Collection of Non-Personal or Confidential Information

Non-personal information is data we collect through the use of CannDelta’s Services and may include aggregate and de-identified data which does not identify any individuals and cannot be traced back or linked to an identifiable individual. Our privacy policy does not restrict or limit our collection and use of aggregate or de-identified information, or other types of non-personal information.

CannDelta may retain aggregated, non-personally-identifiable data for auditing and statistical analysis.

You acknowledge and agree that from time-to-time CannDelta, and its service providers may collect non-personal information from Your use of CannDelta’s Services.

Cookies

What is a Cookie?

Cookies are files saved to Your computers through Your Web browser to enable websites or service providers’ systems to recognize Your browser and capture and remember certain information. CannDelta, like many other Web services, uses “cookies” as well as so-called “pixel tags,” “web beacons,” “clear GIFs” and other similar technologies to understand and save Your preferences for future visits and to compile aggregate data about site traffic and site interaction, so that we can offer better site experiences and tools in the future.

Why we use Cookies

CannDelta and our service providers (including ad servers, outbound email vendors, affiliate vendors and search engine advertising agencies, and providers of web analytics tools) may use cookies to help us deliver better service and client experience and to facilitate Your ongoing access to and use of CannDelta’s Services.

Necessary Cookies are essential to enabling your use or our website and its features. 

Functionality Cookies allow us to remember the choices you make on our Site and to provide enhanced and more personalized features, such as customizing a certain webpage, remembering if we have asked you to participate in surveys, and for other services you request.

Analytics/Performance Cookies help us learn how well our website and services are performing. 

Tracking cookies are a specialized type of cookie that can be shared by more than one website or service. They are used for legitimate marketing and advertising purposes.

Cookie Management

There is a simple procedure in most browsers that allow You to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website to Your computer. If You choose to reject all cookies, You may not be able to access the services. To learn more about cookies, please visit http://www.allaboutcookies.org. You may find more information about opting out of most third-party service cookies at www.networkadvertising.org or other related sites.

You may opt-out of the DoubleClick cookie by visiting the Google advertising opt-out page or You may opt-out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.

Hyperlinks

Our Websites are connected by “hyperlinks” to other websites. You acknowledge and agree that CannDelta makes no representation, warranty, covenant, or claim regarding, and CannDelta expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices on any third-party website or resource accessible by hyperlink from our Website. You agree that the inclusion of any such hyperlink does not suggest, represent, warrant, covenant or imply that CannDelta monitors, endorses or exerts any control over such website or linked resource whatsoever.  You agree that CannDelta provides these hyperlinks to You only as a convenience, and the inclusion of any hyperlink does not suggest, represent, warrant, covenant or imply affiliation, endorsement or adoption by CannDelta of any such website or linked resource whatsoever.

When You leave our Website, You acknowledge and agree that our terms and policies do not govern Your access to, and use of, other websites. You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any website or linked resource to which You navigate from our Website.

Third Party Promotions

CannDelta may run advertisements and promotions from third parties on CannDelta’s Services. Your correspondence or business dealings with, or participation in promotions of, advertisers other than CannDelta, found on or through CannDelta’s Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. CannDelta is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-CannDelta advertisers on the Site.

Social Media Widgets

Our Website may include Social Media Features, such as the Facebook button, and Widgets, such as the Share this button or interactive mini-programs that run on our Website. These features may collect Your IP address, which page You are visiting on our Website, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

Payment Processor

CannDelta uses QuickBooks or SquareUp as payment processor for CannDelta’s Services.  CannDelta only provides payment processors with an identifier to link your payment to your CannDelta Account. CannDelta does not provide the payment processor with Personal or Confidential Information and only provides billing information required to process Your payment and minimize fraudulent payment risk.

You acknowledge and agree that CannDelta makes no representation, warranty, covenant, or claim regarding, and CannDelta expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices in regard to any Personal or Confidential Information You provide to QuickBooks or SquareUp directly or any other party in relation to purchasing a service from CannDelta.

You acknowledge and agree that our terms and policies do not govern any other party.

You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any third party to which You provide Personal or Confidential Information.

Minors

You represent that You are at least eighteen (19) years of age, and You have the legal authority to enter into this Agreement, consent to Your use of CannDelta’s Services, and agree to You providing any Personal or Confidential Information in connection with CannDelta’s Services. 

Privacy Policy Information

If You have any questions about this Privacy Policy, concerns about how we manage Your Personal or Confidential Information, or if you would like to make a complaint about how we manage Your Personal or Confidential Information, please contact us by mail or email at:

CannDelta Inc.
18 King Street East,
Suite 800
Toronto, ON M5A 1C4
privacy@CannDelta.com

We will endeavour to answer Your questions within a reasonable period of time and advise You of any steps taken to address the issues raised by You.

Interpretation of this Privacy Policy

This Privacy Policy does not create or confer upon any individual any rights, or impose upon CannDelta any obligations, in addition to any rights or obligations imposed by applicable federal or provincial privacy laws in Canada. Should there be any inconsistency between this Privacy Policy and applicable federal or provincial privacy laws, this Privacy Policy will be interpreted to comply with the applicable privacy laws.

Unless otherwise stated above, any services provided by CannDelta is controlled and operated by us from Canada, and we do not intend that CannDelta’s Services subject us to the laws or jurisdiction of any state, country or territory other than that of Canada. We do not represent or warrant that the services, or any part of CannDelta’s Services, are appropriate or available for use in any particular jurisdiction. Those who choose to access the services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit CannDelta’s Services’ availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

Access to Your Personal or Confidential Information

You are responsible for updating and maintaining the truth and accuracy of the Personal or Confidential Information You provide to us relating to Your Account. If You want to update the Personal or Confidential Information You have provided to us, You should do so by emailing: privacy@CannDelta.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Last Update: June 2, 2024